Privacy Policy

Effective Date: 25-10-2024

Introduction

Welcome to United Channel’s app. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including booking cleaning jobs, aircon servicing, making payments, and tracking bookings.

Information We Collect

We may collect the following information when you use our app:

• Personal Information: such as your name, phone number, email address, and payment information when you book a service.
• Booking Details: including the date, time, and details of the services you book.
• Device Information: such as your device type, operating system, and app version to enhance the app’s functionality.

How We Use Your Information

We use the information we collect for the following purposes:

• To process your bookings and manage your reservations.
• To facilitate secure online payments.
• To send updates about your bookings, payments, or service availability.
• To improve and personalize your experience on our app.

How We Share Your Information

Your information may be shared with:

• Service Providers: such as payment processors and cleaning or aircon service providers to complete your requested services.
• Legal Authorities: if required by law or to protect the rights of United Channel and our customers.

Data Security

We prioritize the security of your information and implement appropriate technical and organizational measures to protect it. However, no transmission over the internet is entirely secure, and we encourage you to take precautions when using our app.

Your Rights

You have the right to access, correct, or delete your personal information. To request changes or for any questions, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@unitedchannel.net

Address: 865 Mountbatten Road, #01-22, Katong Shopping Centre, Singapore 437844

By using our app, you agree to the terms outlined in this Privacy Policy. We may update this policy from time to time, so please review it periodically.