Maid Agency – FAQ

Why choose United Channel as the preferred maid agency?

United Channel2020-08-20T17:14:41+08:00United Channel is the No. 1 maid specialist in Singapore, being one of the reputable and fast growing major players in the industry. You can rely on United Channel, which provides extensive training for maids both locally and overseas to ensure the highest standards to meet your demands and requirements. United Channel also offers comprehensive scope of services. Read more here to find out what other services: https://www.unitedchannel.com.sg/maid-agency.

I want to learn more about the maid before hiring her. What can I do?

United Channel2020-08-05T11:52:43+08:00We offer the convenience of viewing online biodata. You can do online or offline comparisons of maids by downloading their biodata sheet and performance evaluation in PDF. The biodata contains information about the maids which have been accessed by their trainers. Additionally, you can also set up interview appointments with maids online via webcam.

Can I book a maid before coming down to make the full payment?

United Channel2020-08-05T11:52:54+08:00Yes, you can book a maid for up to 3 days upon online booking by placing a refundable deposit of $100.

Will the placement fee be refunded if I find that the maid is not suitable?

United Channel2020-08-05T11:52:58+08:00Yes, the placement fee will be refunded within 1 week.

I can’t decide from which country to hire a maid. Any tips?

United Channel2020-09-07T17:48:20+08:00One of the important factors for many families in Singapore is to contemplate on which country to hire a maid. Read up on this link to guide you in your decision making: https://www.unitedchannel.com.sg/myanmar-maid- how-to- choose

How much is the maid levy?

United Channel2020-08-20T17:16:07+08:00The monthly levy for a Foreign Domestic Worker (FDW) is $265. For employers who meet the following criteria, they will be paying the concession levy of $60 per month:

• Employers with young children below the age of 16; or
• Employers with elderly person (above the age of 65) having the same residential address Levy charges begin one day after she arrives in Singapore. For first-time FDW, the levy will begin on the fourth day of her arrival (excluding the day of arrival). Payment should be made via GIRO. All GIRO deduction will be made on the 17th of the following month. The FDW's Work Permit (WP) will be cancelled if the employer fails to maintain a valid GIRO account. Employers can view their levy bills online by registering for the Internet Foreign Worker Levy Billing (iFWLB) System.

Why should I approach a maid agency?

United Channel2020-09-08T10:08:05+08:00When you wish to hire a maid, there are several procedures to follow. From picking the girls upon arrival till the work permit is issued, all these chores are time-consuming. By engaging a maid agency, it will help to save so much of your time. We will act on your behalf to save you all the hassle.

What are transfer maids?

United Channel2020-08-05T11:54:57+08:00Transfer maids are FDW who are working in Singapore and due to various reason, they are back to the agency to seek new employment. Employers will get to interview them in person.

What are new maids?

United Channel2020-08-05T11:55:02+08:00New maids are potential FDW waiting for employment in their home country. Employers will select them based on biodatas proposed by the agency. For some nationalities, employers will be able to conduct a phone/video interview.

I wish to transfer my maid, what are my responsibilities?

United Channel2020-08-05T11:55:06+08:00Under the Work Permit Conditions, so long as the work permit is under the employer, he/she is legally responsible for the FDW even though consent were given to the FDW. All responsibilities will cease only when the work permit has been cancelled of FDW has been transferred to the new employer. As such, you are still liable for the food & lodging including medical expenses for the FDW.